Returns & Exchanges
At Renue By Science, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided via email.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached, and drop the package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method or your exchange will be shipped out within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing