Frequently Asked Questions
Everything you need to know about your Renue By Science order.
What is the standard shipping time for orders?
We typically process and ship orders within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your garments ethically manufactured?
Yes, Renue By Science is committed to sustainable fashion. We partner with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to follow your package's progress in real-time.